What role we’re hiring for:    

We are a growing fintech organization looking to add Graduate Trainees based in Chennai, India!  

What you’ll be responsible for in this role: 

• Participate in training sessions and workshops to develop job-specific skills 
• Understand the software development life cycle and how to apply it in project work 
• Complete as many IT certification, possible 
• Proficient in several programming languages 
• Experienced writing code 
• Expert level in Microsoft Office Applications, including Project 
• Excellent written and oral communication skills 
• Familiar with a range of software and hardware 
• Previous technical support role 
• Assist in the testing and support of software solutions 
• Debug and troubleshoot software and applications 
• Develop and maintain documentation for future reference 
• Assist in the maintenance and upgrades of existing software 
• Learn and adapt to new technologies and programming languages relevant to the job 
• Participate in code reviews to improve coding skills 
• Work with senior engineers to understand and implement design specifications 
• Comply with project plans and industry standards 
• Assist in the execution of tasks and projects under supervision 
• Collaborate with team members to achieve project goals 
• Contribute to team meetings and provide fresh perspectives 
• Analyzing the application logs and Database validation 
• Resource should be keenly monitoring the email alerts emitted from Production and Lower environment of hosted clients 
• Resource should be vigilant during Production deployment to monitor the alerts emitted during deployment window 
• Identify the errors in the job execution to bring it to Support & Operations team attention to reprocess the file 
• Developing detailed test cases based on the requirements 
• Executing test cases and analyzing the results to identify defects 
• Review and validate test results to ensure that they meet the entry and exit criteria. 
• Reporting defects and status to the stakeholders 
• Ensuring that Product and applications adheres to quality standards and best practices 
• Debug client reported issue and reproduced it in test environments 
• Willing to work in shifts - APAC, UK, US hours 
• Provide weekend support to Production systems (currently Support team is working on a rotational basis to provide client support) 

What experiences and skills are necessary to be successful in this role: 

• Looking for Engineering graduates with 0-1 years of experience 
• Preferably B.Tech or B.E Computer graduates (2024 or 2025 Batch) 

Knowledge & Skills    

• Excellent personal management and organization skills.    
• Excellent communication skills, both verbal and written.    
• An analytical mindset and technical ability.    
• Ambitious and driven to exceed expectations.   
• Ability to communicate at all levels, build positive relationships with colleagues and clients and maintain excellent customer service skills.   
• Credible and professional.   
• Able to challenge appropriately and present solutions.   
• High attention to detail.   
• Self-starting and able to work on own initiative.