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Customer Success, Service & Operations - Other

GENPACT [Walk in- 29 October 2025 / 30 October 2025]

Updated on: 28 October 2025

Additional Details

Website

www.genpact.com

website

Work Location

Jaipur, India

location

Job Type

FTE

job_type

Batch

Experienced (0-4 years)

batch

Stream Required

BHMS / BHMCT / BFA/ B.U.M.S/ BVSC/ B.Pharma/ B.A/ B.B.A/ B.M.S/ BDS/ BHM/ B.Com/ BAMS/ B.Sc

stream

Salary

Not Disclosed

salary

Job Description

Genpact Walk-in drive for Banking Backend-Operations roles on 29 & 30th October 2025

 

  • Date: 29 October 2025 / 30 October 2025
  • Time: 11AM - 2PM
  • Walk-in venue details: Plot No 1, Jawahar Lal Nehru Marg, near Venkateshwara Temple, Siddharth Nagar, Sector 9, Malviya Nagar, Jaipur, Rajasthan 302017
  • Location: Jaipur
  • Graduation: Only NON-TECH graduates are eligible
  • Experience: 0 - 4 year
  • Shifts: 24*7

Responsibilities

 

(Only Non-technical graduates are eligible)

  • Data Entry of Information related to personal details, provider details, invoice information, procedure & impairment codes
  • Validation of information entered by indexer
  • Check & Select correct Preauthorization
  • Identify duplicate Claims and take appropriate action
  • Reading & taking appropriate action on Alerts related to Members & providers.
  • Referring case to calling team for further information
  • Validating information entered by data Entry Operator
  • Dealing with Policy & Non-Policy messages
  • Interpreting, analyzing & further investigating the Policy messages on various tools like support point, info site etc.
  • Interpretation of hospital contracts & taking appropriate action basis that
  • Referring cases to various department like HCS, TMT, Triage after adjudication as and when required
  • Identify Front End Savings by investigating claims to Identify any over charge, ineligible chargers, contract compliance, Provider or Member Fraud


 

Preferred qualifications

  • Excellent English language skills (verbal and written)

 

Note: Please carry below documents with you:

1. 3 copies of updated resume

2. 3 Passport size photographs

3. Original Aadhar card

4. 2 copies of Aadhar card

5. Payslip (if applicable)

 

Why join Genpact?

  • Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
  • Make an impact Drive change for global enterprises and solve business challenges that matter
  • Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
  • Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

 

Let's build tomorrow together.

 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education

UG: BHMS in Any Specialization, BHMCT in Any Specialization, BFA in Any Specialization, B.U.M.S in Any Specialization, BVSC in Any Specialization, B.Pharma in Any Specialization, B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization, BDS in Any Specialization, BHM in Any Specialization, B.Com in Any Specialization, BAMS in Any Specialization, B.Sc in Any Specialization

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