Location: Hyderabad and Bangalore

SRE Roles and Responsibilities:
As an SRE you will engage in site reliability efforts at Zeta Monitor the stability of our products with various internal tools. Ensure production servers are meeting the response SLA. Scaling the production as per the demand. Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow-up on escalated issues. Liaison with engineering teams for RCA's(Root Cause Analysis), permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Participate in On Call rotation. 
 
Required Skills
You are acquainted with many of the below skills/tools – Linux: Good understanding of Linux Systems. Windows: Windows 2000/2003/2008 
Scripting: Any of Bash/PERL/Ruby/Python/PHP 
Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts 
Application Protocols: SMTP, HTTP, FTP, IMAP and POP