About This Role:

We’re looking for a full-time Associate Solutions Engineer to join our Sales team  reporting to the Director. This role is a hybrid role based out of our Hyderabad, location. 

In this role, you’ll play a key role in enhancing the technical sales process and enabling the field-based Solution Consulting and Sales teams by building and maintaining demo and proof-of-concept environments that showcase Gainsight’s product capabilities to potential customers.

What You'll Do: 

• Responsible for building Demo and POC environments for the field-based Solution Consulting & Sales teams that are then delivered to potential customers

• Act as an internal Gainsight Admin of Solutions Engineering Operations POD for the Gainsight product suite i.e. CS, PX, CC, SJ and ST demo environments

• Configuring and maintaining internal and cross functional master demo environments with new releases and up-to-date features

• Collaborate with Product, Engineering, and Support teams to get the new updates incorporated into demos

• Analyze the data and design the solution to align with business needs and use cases

• Configure the Gainsight platform to align with the unique needs and technical requirements of potential customers

• Utilize your technical knowledge, skills and abilities to customize demos and build out-of-box integrations to drive the technical sales to success and show the clear value proposition

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business.

What We're Looking For: 

• Hands-on experience of 0.6 - 2 years in Solutions Engineering or Professional Services related is required, SaaS experience is preferred

• Hands-on experience of 0.6 - 2 years of CRM, databases, data integration processes. Salesforce, Hubspot, Zendesk, and various SaaS platforms are considered relevant

• Solid technical skills and aptitude are required - JavaScript, HTML, CSS, SQL

• Solid Microsoft Office skills i.e. Excel, Powerpoint, and Word

• Executive presence and confidence in communicating with technical, business, and senior leader stakeholders

• Experience in working with complex, multi-divisional, multi-geographical customers

• Capability to be dynamic and adapt quickly in a fast-paced environment

• Passion to be an expert on the product and for being part of a fast growing company

• Strong communication, presentation, consultative skills

• Gainsight experience/certification is a plus

• B.E./B.Tech degree or equivalent