HCLTech is Hiring for US Technical Support (Blended Process) Noida

Job Location: HCL Technologies, Sector 126, Noida

Process Type: Technical Support (Blended)

Walk-in Interview Details:

Venue: HCL Technologies, A-8-9, Maharaja Agrasen Marg, Block A, Sector 60, Noida (Nearest Metro: Sector 59)

Timings: 11:00 AM- 2:00 PM

Contact Person: Aman Chhabra (Please mention the recruiters name on top of your resume) Carry: 1 Updated Resume, 1 Valid ID Proof

Note: Candidates with B.Tech, M.Tech, MCA, BCA, MBA, B.sc, M.sc, Pharma or Law backgrounds are not eligible.

 

Graduation Result awaited or Regular Pursuing candidates or will not be considered.

 

Perks & Benefits:

• Full-time permanent role (On-roll)
• Both-side cab facility
• Work from Office
• 2 Rotational Week Off

 

Desired Skills & Qualifications:

• Excellent written and verbal communication skills.
• Strong attention to detail with the ability to multitask and adapt to changing priorities.
• Comfortable working in 24x7 US shifts.
• Must be a Graduate/Postgraduate. (Educational Qualification: B.Com / BA / BBA / M.Com (Pass-out years: 2022-2025))

 

Roles & Responsibilities for Technical Support Role:

• Troubleshoot moderately complex hardware/software/application issues in a timely and efficient manner.
• Communicate with customers via phone and email to provide resolution and assistance.
• Follow standard operating procedures (SOPs) for case handling and documentation.

Note: Please do not carry any laptop, pen drive, or external storage devices.

Interested candidates can walk in directly we look forward to meeting you!

Role: Voice / Blended - Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: B.A in Any Specialization, B.Com in Any Specialization, B.B.A/ B.M.S in Any Specialization