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Apprentice Engineer

Jio

Updated on: 08 August 2025

Additional Details

Website

www.jio.com

website

Work Location

Mumbai, India

location

Job Type

FTE

job_type

Batch

2025 | 2024

batch

Stream Required

Any Graduate

stream

Salary

4 - 7 LPA(Expected)

salary

Job Description

Reliance JIO is hiring for the role of Apprentice Engineer!

Responsibilities of the Candidate:

  • To ensure First level proactive and reactive maintenance.
  • Regularly prioritize faults to meet SLA.
  • To handle emergencies and if required coordinate with first level operations and investigate faults/cause related.
  • Dealing with complaints and escalations raised by end-customer Operations/CC center
  • To handle and analyze Trouble Tickets and recommend timely actions
    and solutions

Requirements:

  • Knowledge of Domain Mandatory
  • Ensure the usage of all processes and tools as per agreed SLA.
  • Knowledge of technical support activities.

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