PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Synopsis

PhonePe's Ethics & Compliance (“E&C”) team focuses on maintaining a strong corporate culture of integrity by promoting ethical and compliant behavior, and decision-making.

The position reports to the Program Lead to support the execution and the governance of the Training & Awareness Program. The Program focuses on training and communication campaigns/initiatives across the organization to facilitate behavioral expectations and to understand the E&C requirements on the Code of Conduct, and compliance policies and procedures.

Responsibilities

• Support in managing the Program requirements such as – training and awareness plan, tracking the program's effectiveness, etc.
• Assist in the consistent drive of the training escalation protocols.
• Support in the execution of the core elements of the day-to-day org-wide training program operations, including course assignments, training reports, and troubleshooting.
• Validate the target audience data for compliance training and ensure remediation of gaps – if any.
• Support in accurate and clear program dashboards/reports for the Leadership and Global stakeholders.
• Work with the various stakeholder teams such as – Global, Compliance, and HR – in steering the program agenda forward.
• Collaborate with internal stakeholders and the communications team to drive awareness campaigns.
• Support in the reviews of the AC HR Screening process and due diligence screening as per the Giving Procedures.

Required Skills, Knowledge, and Experience

• Strong proficiency in Microsoft Office and Google Suite. Comprehensive understanding of data analysis, reporting, and maintaining data integrity.
• Strong analytical capabilities to root cause opportunities that help in actionable insights.
• Strong time-management skills with the ability to work on multiple projects at a given point in time.
• Collaboration skills and adept at working in a team-focused environment.
• Excellent communication, interpersonal, and presentation skills to build cross-functional relationships.
• Freshers/Graduate professionals with 0–1 year experience in training, data reporting, analysis, and strong communication skills. Experience with LMS (Learning Management System) and administration would be preferable.

Location: Bangalore

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy