Leapwork is looking for enthusiastic fresh graduates to join our fast-growing global team. This role is ideal for individuals who enjoy logical problem-solving, are eager to learn new technologies, and thrive in a fast-paced environment. 

You will receive comprehensive training on leading automation tools and technologies and work closely with cross-functional teams to deliver high-quality outcomes. The learning and growth opportunities at Leapwork are substantial. 

Key responsibilities: 

• Learn and support Leapwork’s automation platform by resolving customer queries. 

• Assist users in troubleshooting automation-related issues across remote systems and networks. 

• Conduct online Q&A sessions and provide timely responses to customer inquiries. 

• Capture and relay valuable customer feedback to improve the product experience. 

• Escalate customer-reported issues to the engineering and product teams for resolution. 

• Collaborate with customers, Customer Success Managers (CSMs), Infrastructure team (ICO), product and engineering teams to ensure timely and effective issue resolution. 

Required Candidate profile: 

• Strong logical reasoning and analytical skills. 

• Excellent verbal and written communication skills. 

• Quick learner with the ability to adapt in a fast-paced, global work environment. 

• Collaborative mindset with a focus on problem-solving. 

• Basic understanding of automation or software testing concepts is a plus. 

 Eligibility Criteria: 

• Fresh graduates welcome. 

• Immediate joiners are preferred