We’re looking for a Customer Experience Specialist to continue building a world-class customer experience across more than 10 marketplace channels that Spreetail partners with. We are committed to providing solutions and building relationships with our customers on a day-to-day basis.

How you will achieve success:

• • Communicate directly with our customers via phone and email. 
  • Think critically to resolve customer issues and provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Drive innovative and creative solutions to protect revenue. 
  • Support our customers, our vendors, and our marketplace partners and provide them with a wonderful experience.
  • Play a critical role in driving many processes that impact departments across Spreetail by advocating for customer initiatives.

What experiences will help you in this role:

• • Critical thinking without losing sight of the details.
  • Accepting open feedback and accountability.
  • Ability to multitask and prioritize effectively.
  • Accuracy in typing.
  • Proven track record of effective time management skills.