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Operations Associate (Rotational Shift)

TravClan

Updated on: 16 November 2024

Additional Details

Work Location

Delhi, India

location

Job Type

FTE

job_type

Batch

Freshers

batch

Stream Required

MBA/Undergraduate

stream

Salary

7.5 LPA

salary

Job Description

The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:

  • Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.
  • Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.
  • Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.

What is on Offer:

  • Best Combination of Salary (₹5.4 - 7.5 LPA)
  • Work with a young & passionate team to excel and make an impact
  • Work closely with the founders
  • Fast Career Growth with fast appraisals and fast salary increase
  • A super passionate team with deep conviction that has stayed together during covid.
  • Very high ownership role in a fast-paced environment
  • Great Culture -> No hierarchy/politics nonsense guaranteed!

Growth Path:

  • GM/Director - 35-50 LPA
  • Head - 18-35 LPA
  • Manager - 10-18 LPA
  • Associate - 5-10 LPA

Roles & Responsibilities:

  • Completing all bookings and flight/hotel/packages operations-related work including cancellations, refunds, etc
  • Coordination with suppliers to ensure timely revert on quotes and booking details such as vouchers, confirmations, etc
  • Coordinate with customers and vendors to ensure timely delivery
  • Manage feedback and escalations from customers and vendors.
  • Ensure customer delight.
  • Demonstrate multitasking abilities

Desired Candidate Profile:

  • Has prior experience / is comfortable working in working Night Shifts
  • Ethical, hardworking, and 'passionate about startups' mindset
  • Excellent structured problem-solving ability
  • Good understanding of different business verticals
  • Disciplined & Process Oriented
  • Presence of Mind
  • Willing to learn more

You Must:

  • Be Customer-Centric
  • Enjoy speaking to clients on call
  • Have high ownership to complete your work
  • Be good at negotiating with suppliers

You Can:

  • Improve business acumen
  • Improve negotiation skills

You Want to:

  • Improve business acumen
  • Improve negotiation skills

This role is not ideal for someone who is:

  • Not comfortable with tight timelines/targets
  • Not disciplined to sit and work
  • Not good at resolving customer queries or escalations
  • Not comfortable with long working hours i.e. 10 - 12 hours daily
  • Not excited about working on Saturdays (6 days a week)

Additional Details:

  • Office Location - Connaught Place, Delhi. The day shift will be from the office whereas the night shift will be work from home.
  • Alternate months day and night shifts.
  • Work Timings - 9:30 AM till work gets over for the day shift and 12 AM till work gets over for the night shift. You are considering joining a startup. Building anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the fast-paced environment. You can expect 10-12 hours of work in a day!

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Click on the Apply Now button to apply for TravClan

Frequently Asked Questions

What is the role of Operations Associate (Rotational Shift) at TravClan?

The Operations Associate (Rotational Shift) role at TravClan involves working on key responsibilities mentioned in the job description and contributing to company growth.

Where is this job located?

This job is located in Delhi, India.

What is the salary for this position?

The salary for this role is 7.5 LPA .

Who all are eligible for this role

candidates with degree MBA/Undergraduate and graduating year will be Freshers.

How can I apply for this job?

You can apply directly using the official application link provided above on this page.

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