About Neolytix

Neolytix is a healthcare operations and technology services company supporting 270+ healthcare organizations across the United States. We provide revenue cycle management, credentialing, medical coding, prior authorization, and virtual care support services through delivery teams in Gurugram, Manila, and Chicago.

We are expanding our Intelligent Automation capability — building AI-powered workflows that transform how healthcare operations are delivered. This role is part of that build.
 

The Role

Most AI roles ask you to learn healthcare. This one asks you to bring it.

You have spent years working US revenue cycle — denials, AR follow-up, coding, or claims processing. You understand how payers actually behave, not just what their policies say. You also have a technical background or instinct that has never been fully used in a billing role.

This position combines both. As an Intelligent Automation Analyst, you will design and build AI-powered automations that handle healthcare RCM workflows — and you will be the person who validates that they are correct, because you have done the work yourself.
 

 

What You Will Do

Design and Build Automations
Using visual workflow automation tools and AI models (full training provided), you will build automations for healthcare RCM processes — denial categorization, appeal drafting, AR prioritization, coding QA, and claim resubmission routing. You describe the process; the tools help you build it.

Own the Validation Layer
When an automation runs, you determine whether its output is correct — not from a checklist, but from your own RCM experience. You write the acceptance criteria. You score the outputs during testing. Your domain knowledge is what separates a useful automation from an inaccurate one.

Surface Automation Opportunities
Working with operations teams, you identify which RCM workflows are strong candidates for automation based on volume, repetition, and your own experience of where time gets lost. You bring those opportunities forward and own them through to production.

Maintain Quality in Production
Once automations are live, you monitor exception patterns, identify where outputs drift from correct, and update the workflow logic accordingly. Payer behavior changes. Your job includes keeping the automation current.
 

Technical Aptitude — Required
You do not need to be a developer. You need the wiring. These are the indicators:
 

• Comfortable with Excel beyond basic use — pivot tables, VLOOKUP, working with data sets
• You are the person your team asks for help when a new system or tool is introduced
• Able to look at a batch of denial records and see the patterns without being told what to find
• Can map a process step-by-step including the exceptions — not just the standard path

Preferred (Not Required)

• B.Tech, BCA, MCA, or B.Sc in Computer Science, IT, or Engineering alongside RCM experience
• Experience with any automation or workflow tool — even basic macros, Excel VBA, or similar
• Prior use of AI writing tools (ChatGPT, Claude, Copilot) in a work context
• HIPAA awareness or compliance exposure
• Experience across more than one EMR or practice management system

What We Will Teach You

You will go through a structured onboarding program covering visual workflow automation (no coding required), prompt design for healthcare use cases, and output validation methodology. You will build your first automation within your first 30 days — with full support.
 

Growth Path

This is an early hire in a new capability. The people who build it at this stage grow with it. The path from Intelligent Automation Analyst runs to Senior IA Analyst, IA Program Lead (by specialization), and eventually Head of AI-Enabled Services as the program scales.

We sponsor technical certifications relevant to your growth in this role. This is not a dead-end billing job with an AI label on it — it is a role that develops a skill set with genuine long-term market value.