Key Responsibilities:

• Complete training programs specific to the respective area of specialization (Database/Network/Windows/Linux/Cyber Security Administration)
• Provide L1 level monitoring support and assistance in the administration of databases/networks/Windows/Linux/Cyber Security systems
• Monitor and respond to alerts and incidents according to defined procedures
• Perform routine maintenance tasks, such as backups, software updates, and patch installations
• Assist in troubleshooting and resolving technical issues
• Collaborate with cross-functional teams to ensure effective system performance and security
• Document and maintain accurate records of system configurations and changes
• Follow established operational processes and contribute to their improvement
• Stay updated with industry trends and best practices relevant to the specific area of specialization
• Communicate effectively with team members and escalate issues when necessary
• Adhere to security protocols and compliance requirements
• Support senior administrators in project implementation and other related tasks

Education/Qualification:

Education: Bachelor's degree in IT/CS/ECE or related field

Experience: less than 1 year of relevant experience in the specific areas of Technology (Database/Network/Windows/Linux/Cyber Security Administration).

• Basic knowledge and understanding on network, compute, and cloud.
• Familiarity with basic administration tasks
• Strong communication skills, both verbal and written
• Good analytical and problem-solving skills
• Ability to work collaboratively in a team environment

Knowledge of ITIL (Information Technology Infrastructure Library) principles would be a bonus. Standard industry certifications are added advantage